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OUR FAQs
The SU is closed until Feb. Here's what to expect from the Union when we reopen later in the year.
Social distancing
Current government guidelines specify that people should remain 2 metres apart in most places and 1+ metre in some specific settings where other measures such as face coverings are in place. This social distancing will reduce the capacity in the Union meaning we are reshaping how we work.
Different ways of working
In order to protect both our staff and customers using the SU shop, you may be required to queue for a short time before entering (due to reduced occupancy levels). As is the case in all retail outlets you must wear a mask whilst shopping and we will also have protective screens at the till area. In order to help keep our staff and customers safe, we will not be taking cash payment for the foreseeable future, but we will continue to keep you updated if there are changes to this. You can pay via debit card or load some money on your student card personal purse via Queen’s on-line.You can also book an appointment for group/class enquiries for personal shopping times, large purchases or stationery packs /Branded Clothing (including personalisation) by contacting sushop@qub.ac.uk
The Speakeasy is still currently closed. It is due to open in the Summer 2021
If you’d like to chat face to face with staff from Student Voice, Volunteer SU, Enterprise SU and or anyone from the Clubs & Societies team you will need to make an appointment. You can find out more about how the individual departments will be working in the departments FAQ sections
Moving around within the Union
We are operating a one way system in SU Elmwood meaning that you enter the building through the foyer/main staircases but exit using the fire exit stairs. There will be new signage in place with 2 metre floor markings and restricted entry for certain areas. Please ensure you pause to take note of these whenever entering the building – they may change throughout the semester, as we learn more about crowd flow, reopen spaces, and abide by any changing government guidelines.
Please also note that only 1 person at a time can use the lift to the upper floors
Repurposed spaces
Due to the restrictions on office capacity we have had to make the decision to repurpose Clubroom 1 (first floor) for use by the Student Officers and Meeting Room 2 (second floor) for Clubs and Societies finance.
Reduced opening hours and scaled down night time activity
The building is likely to have reduced opening hours. This will be advertised once opening hours are confirmed.
More frequent cleaning
All spaces will be cleaned every morning; particularly busy spaces will be cleaned throughout the day. Cleaning kits will be available in all bookable spaces for use before and after your meeting