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Helpful Contacts

It's okay not to be okay.That's always the case, but now more than ever we may need some extra help and support.We've pulled together the priority contacts that may be helpful to get in touch with over the coming weeks and months.


  • Advice SU

    Advice SU

    Independent of the University, Advice SU is our free and confidential service, which offers a wide range of help and support on areas such as: academic, money, funding, housing, health and wellbeing.

    You can read their COVID-19 FAQs and also find out more about the service.

    Our Advisors are here to help and support you through this really difficult and uncertain time - just email them on

    During this time, Advice SU will be also working closely with the Student Voice and Student Officer teams to ensure that we as a Students' Union are representing your interests and raising your frequently asked questions, concerns and issues to senior Queen's staff, to ensure that we get the answers.

  • QUB

    QUB Student Wellbeing Team
    Free 11am-3pm daily helpline
    - 073 87 546 123
    The QUB Student Wellbeing Team offer a range of support services such as a remote drop in service, counselling, consultations and coaching, education and awareness-raising, safe and healthy relationships advice and self help material. The advice they can provide can cover the likes of: academic, disability, emergency/incident, financial, mental health, substance usage/addiction or sexual misconduct, bullying, harrasssment or hate crime.

    Inspire Students
    Free 24 hour helpline
    - 0808 800 0016
    Inspire Student Wellbeing is your independent, confidential student counselling service, available to all students at Queen’s.

  • External Organisations

    COVID-19 (coronavirus) Health Advice
    To protect others, please do not attend your GP or emergency department without phoning in advance.

    • Phone the NHS 111 service
    • Phone your GP (Out of Hours GP for the University area - 028 9079 6220)
    • Phone your local A&E hospital service
    • Phone 999 in an emergency

    Free 24 hour helpline -
    0808 808 8000
    If you are or someone you know is in distress or despair, Lifeline is here to help.

    The Samaritans
    Free 24 hour helpline -
    028 9066 4422 (Belfast) or 116 123 (national)
    The Samaritans is there for anyone who needs someone.

    Domestic & Sexual Abuse Helpline
    Free 24 hour helpline -
    0808 802 1414
    Support, advice and referral for any victim of domestic and sexual abuse/violence or to those concerned about victims and with concerns as to whether abuse is occurring.

    Online CBT Resources
    Cognitive behavioural therapy (CBT) aims to help you deal with overwhelming problems by breaking them down into smaller parts and looking for practical ways to improve your state of mind on a daily basis. These online resources cover a wide range of topics including: Anxiety; Depression; Health Anxiety; Panic; Sleep; Worry and Rumination.

    Online GUM Clinic
    This service lets you order STI testing kits and other sexual health products, to you door, for free.

    Money Advice Service
    Free and impartial money advice, set up by government.
    Coronavirus - What It Means For You And What You’re Entitled To
    Coronavirus And Your Money

    QUB Chaplains
    Students are welcome to make contact with their religious representatives at any time.